Refound

GENERAL CONDITIONS
Here are some of the most used reasons for refund claims. It is important that you read and review this agreement to ensure that you are fully aware of and agree to it before to contract a service with us. If you are certain that your claim qualifies for a refund or if you have questions about our refund policies, please contact us to discuss the details of your claim and to discuss your request

  1.  We guarantee complete satisfaction or your money back
  2.  We promise that the service purchased will be to your complete satisfaction. In case you have not received it correctly or completely, we invite you to inform us what would be the missing complement or in your case we will return you the corresponding economic proportion.
  3. Our customers have up to 60 days to inform us of any clarification or disagreement about the service purchased
  4. All our staff is fully trained to perform the clarification and / or solve their problems of the operation
  5. Our portal has the possibility of making the return of your money immediately in case you are not satisfied.
  6. If you have any doubts about your operation, before asking your bank for any clarification or refund, we invite you to contact us at info@corporatestorehosting.net
  7. Finally we commit ourselves to make the return of your money immediately after your claim in our portal.
  8. By the previous points we invited it of it can direct with our areas of attention to clients, through our different channels

REFUND WILL ONLY BE APPLIED:
Incidents duly informed via ticket and not solved within a period of 72 hours and which apply to the “Support Guarantee” and which are directly the responsibility of Corporate Store Hosting

IMPORTANT:
The Client must send all the necessary documentation to be able to initiate the reimbursement process, the request must be made formally from the customer area of the owner, which must be linked to the service for which he requests the return of money. The necessary data for the return will be requested according to the payment method used. In case the client wishes to request a refund for one or more of his/her services, he/she has the possibility to charge said amount in money as a balance available in his client area, this in order to use said money in pending orders

REFUNDS will not apply to the following situations

  1. Payments for renewal of services.
  2. Registration, renewal, and / or transfer of domains.
  3. Additional services such as installation services, configuration services, downloadable products, etc.
  4. Software licenses. (cPanel, Softaculous, etc)
  5. New services that have more than 30 active days